Desktop Support Engineer | Windows, Mac, Office 365, Active Directory | Cool Media Company
My client is a world-leading independent production and distribution group that produces some of the most popular TV programmes in the world.
They are looking for a Desktop Support Engineer who will support 30 internal companies with approx. 1,500 users with general setup and daily 1st line support. You will operate in a fast-paced and dynamic work environment with a team of 8 technicians, engineers, and service delivery staff, and you will learn new tech and systems as you gain invaluable experience to grow within your career and the company.
You need to bring your personality and excellent customer service skills to take ownership of any tech support issues. You will be working for a fun organisation that is diversity-focused and has a dress-down culture based in the Holborn / Tottenham Court Road and Farringdon locations.
This is a hybrid role based out of the Holborn office., working 3 days in the office and 2 days from home.
Non-negotiable requirement:
- Office 365
- Exchange Online
- Active Directory management
Key Skills and Technologies used:
- Tech support for various technologies and systems
- 1st line support by email, phone or in person
- New device setup
- Onboarding Logistics
- Maintenance
Technologies:
- Office 365
- Google Drive
- SharePoint
- Adobe suite
- Microsoft
- Active Directory,
- LANs, WANs & Wireless, TCP/IP principles and VoIP
In addition to the above stimulating work environment, you will be given projects to work on and also career development opportunities to move into infrastructure/networking/cloud positions.
Benefits:
- Work from home 2 days a week
- Health care
- Pension contribution
- Discounted gym membership
- 25 Days' holiday
- Training opportunities with open access to Udemy
Apply ASAP if you would relish the opportunity to work in an exciting production environment alongside creative experts in the field
Desktop Support Engineer | Windows, Mac, Office 365, Active Directory | Cool Media Company
