London Prism Digital Ltd 1-2 Paris Garden London SE1 8ND
Desktop Support Engineer 2024-04-05 Desktop Support Engineer | Windows, Mac, O365, G Suite | Cool Media Company My client is a world-leading independent production and distribution group that produces some of the most popular TV programmes in the world. Penpole 2024-05-05

Desktop Support Engineer

£25,000 - £27,500

London
Dylan Maher

25000 DAY

£25,000 - £27,500

GBP
APPLY NOW BACK TO VACANCIES

Desktop Support Engineer | Windows, Mac, O365, G Suite | Cool Media Company

 

My client is a world-leading independent production and distribution group that produces some of the most popular TV programmes in the world.

 

They are looking for a Desktop Support Engineer who will support 30 internal companies with approx. 1,500 users with general setup and daily 1st line support. You will operate in a fast-paced and dynamic work environment with a team of 8 Technicians, Engineers and Service Delivery and learn new tech and systems as you gain invaluable experience to grow within your career and the company.

 

You need to bring your personality with excellent customer service skills to take ownership of any Tech support issues. You will be working for a fun organisation, diversity-focused and dress-down culture based in the Holborn / Tottenham Court Road and Farringdon locations. The role is a hybrid role where you will be expected with minimal on-call rotation.

 

Non-negotiable requirement:

  • Office 365
  • Exchange Online
  • Active Directory management

 

Key Skills and Technologies used:

  • Tech support for various technologies and systems
  • 1st line support by email, phone or in person
  • New Device setup
  • Onboarding Logistics
  • Maintenance

 

Technologies:

  • Office 365
  • Google Drive
  • SharePoint
  • Adobe suite
  • Microsoft
  • Active Directory, LANs, WANs & Wireless, TCP/IP principles and VoIP

 

In addition to the above stimulating work environment, you will be given projects to work on and also career development opportunities to move into infrastructure/networking/cloud positions.

 

Benefits:

  • Work from home 2 days a week
  • Health care
  • Pension Contribution
  • Free fresh fruit
  • Discounted gym membership
  • 25 Days' holiday
  • Training opportunities with open access to Udemy

 

Apply ASAP if you would relish the opportunity to work in an exciting production environment alongside creative experts in the field

 

Desktop Support Engineer | Windows, Mac, O365, G Suite | Cool Media Company

Job reference: #11571