London Prism Digital Ltd 1-2 Paris Garden London SE1 8ND
3rd Line Support Engineer 2025-04-16 3rd Line Support Engineer | M365, PowerShell, Exchange Online | Greenfield IT function being established Our client is offering an exciting opportunity to join their newly established Core IT Team. Penpole 2025-05-16

3rd Line Support Engineer

£40,000 - £45,000

Chester
Dylan Maher

40000 DAY

£40,000 - £45,000

GBP
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3rd Line Support Engineer | M365, PowerShell, Exchange Online | Greenfield IT function being established

 

  • Hybrid 2-3 days a week in Aldford (near Chester)
  • £40-45,000
  • M365, PowerShell, Exchange Online


Our client is offering an exciting opportunity to join their newly established Core IT Team.

They have 1,500 employees in the group, with 900 inside the division you will be working in (circa 200 technical employees). They have 7 offices across the UK, with their core tech location being in Aldford, near Chester. Their client base is in the tens of thousands and is ever-increasing. Endless growth opportunities here!

Our client provides a combination of services (mainly software & applications) to customers in the legal, health & safety, employment law, ISO regulation and cyber security fields. It’s an exciting time to be joining as the organisation has recently ‘gained independence’, having been carved out from its former parent PLC. Within the organisation, numerous sub-companies or operating companies are being merged into one consolidated business unit.

Aligned to their consolidation strategy is creating a new Mergers & Acquisitions team that is being created along with other core shared service functions such as HR, Finance, Legal, etc. They currently have a Core IT Team of 5, which will grow this year to a team of 13, so there is already a foundation team in place that you will be working with. There is a general standardisation strategy where the company's CRM, ERP and core IT systems are all being unified, along with removing technical debt.

In addition to this, the firm’s strategy is to grow via acquisitions, so there will be no shortage of IT projects and programmes associated with the newly purchased firms’ IT infrastructure that will need to be migrated into ‘the mother ship’.
So much going on here, and an exciting time to join!

You will work closely with the Systems Architect and other stakeholders on technology integrations, migrating the IT environments of their acquired companies.

Key skills:

  • In-depth knowledge of Microsoft 365 services and administration
  • Ability to support Exchange Online, SharePoint Online, Teams, and OneDrive
  • PowerShell scripting and automation
  • Familiarity with security and compliance standards related to Microsoft 365


Projects:

  • Migration of IT environments
  • Ensure seamless transition of the company’s core infrastructure
  • Troubleshooting and resolving complex technical issues relating to M365
  • Implementing and managing security processes and compliance
  • Performing system audits


For success in this role, you must have a can-do attitude and are happy to get stuck in with the team. As this is a comparatively small team where skills and resources are pooled, you will be expected to ‘muck in’ on occasions with tasks and duties perhaps more junior than you would normally expect. It’s all about having the right attitude to help your peers when they need it and bringing a positive approach.

Benefits:

  • 25 Days holiday, Birthday off
  • Health Cash plan
  • Life Assurance
  • Gym allowance
  • Pension Scheme
  • 2 days per year of paid volunteering
  • Will writing service
  • Wellbeing services 


Please get in touch ASAP as our client is keen to hire fast with a rapid 2-stage interview process!

3rd Line Support Engineer | M365, PowerShell, Exchange Online | Greenfield IT function being established

Job reference: #BH-12192